Service at Ted Russell Ford Parkside Drive Exactly what you need to get back on the road.

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Mobile Service

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Parts

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Knoxville's Premier Commercial Ford Service - Ted Russell Ford Parkside Drive

When it comes to keeping your business moving, trust the Ford experts at Ted Russell Ford Parkside Drive. Our award-winning service department is dedicated to providing top-tier maintenance and repairs for your commercial Ford vehicles. We understand that downtime costs you money, so we're committed to getting you back on the road quickly and efficiently.

Why Choose Ted Russell Ford for Commercial Service?

  • Factory-Trained Technicians: Our technicians receive ongoing training, ensuring they're always up-to-date on the latest Ford technologies and repair procedures.
  • State-of-the-Art Facility: Our modern service center is equipped to handle everything from routine maintenance to complex repairs.
  • Genuine Ford Parts: We use only genuine Ford parts, so you can be confident in the quality and longevity of your repairs.
  • Complimentary Pick-Up & Delivery: We offer complimentary pick-up and delivery within a 15-mile radius, making it even easier to keep your fleet in top condition.

Comprehensive Commercial Services:

  • Preventative Maintenance: Keep your vehicles running smoothly with scheduled oil changes, tire rotations, and inspections.
  • General Repairs: From brakes and batteries to engines and transmissions, we handle all major and minor repairs.
  • Fleet Services: We offer customized maintenance plans and discounts for commercial fleets.

Experience the Ted Russell Ford Difference

We're not just another service center. We're your partner in keeping your business on the move. Schedule your commercial service appointment today and discover why Knoxville businesses trust Ted Russell Ford Parkside Drive.

Call us today or schedule your appointment online!

Service Hours
Monday 7:00am - 6:00pm
Tuesday 7:00am - 6:00pm
Wednesday 7:00am - 6:00pm
Thursday 7:00am - 6:00pm
Friday 7:00am - 6:00pm
Saturday 7:00am - 5:00pm
Sunday Closed

Browse Our Services

Oil Change

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Brake System

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Tire Mounting & Rotation

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Fuel Systems

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Engine Repair

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Transmission Service

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Steering & Suspension

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Belts & Hoses

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Exhaust System

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Starting & Ignition

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Heating & Cooling

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Warranty & Recalls

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Customer Reviews

Susie Hough

This dealership kindly sends their wonderful mobile service technicians out to me for the annual services for my car. If I do take my car in for a service, they always wash it for me (whether it needs it or not), before I leave. The entire staff from the office to the service technicians are friendly and informative. I am super impressed with their outstanding customer service, they go above and beyond every time!

Stephen Burchfield

There’s no words to express the gratitude I have for the Service Department at Ted Russell Ford Parkside Drive, and especially Service Writer Matt Goss. A local wrecker company damaged my 26 Mustang while transporting it to Ford with a flat tire. Matt and the Mechanics involved quickly identified the issue, and did their very best to get my car fixed as quickly as possible. Thank you all!!

Dennis Crossno

I called to get an appointment for an oil change, but Shelby offered the mobile Service. I was a little skeptical but decided to do that. I had one recall that had to be updated on the electronics and I wanted the oil changed. The appointment was at 2:15 and exactly 215. The guy showed up. I know that may not happen every time but it happened this time so it was certainly a good first impression the guys were clean quick professional, and the cost was very reasonable.

Gerald Bock

Fast friendly service! I took my Maverick in for a software recall. They completed the service in a shorter amount of time than what they had told me it would take. Nice surprise. Everyone in the service department is very friendly and professional. I’ve been having my vehicles serviced there for the past four years always with great results. Would recommend them to anyone.

Judy Lee

Had them come to my home for oil change service. They arrived at the time they said they would be there. They were so nice an did the job thoroughly. Great customer service.

Phillip Pokrzywa

I took my vehicle here because another business was unable to fix it. I was pleased with the service. There was a discrepancy about the bill but they resolved the issue. I would recommend this place to all my friends & family.

Tom Franklin

I had my “new to me” F250 in for tire rotation at 8,100 miles. Service was perfect end-to-end. My service agent Tyler was ready for me when I arrived for my 3:00 pm appointment. We also had a good experience with Donny in finance, who helped us sign up for a maintenance contract. Great job, Ted Russell on Parkside.

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Ford Tech Talk

In late 2016, a new specification of diesel motor oil, API CK-4, became available. Following extensive testing, Ford concluded that some CK-4 motor oils could potentially lead to high-mileage engine wear in Ford diesel engines. In response, Ford developed its own specification of diesel motor oil – WSS-M2C171-F1. This new specification of diesel motor oil has been designed for use in all Ford diesel engines and is available now. Motorcraft offers this new oil in 5W-40, 10W-30 and 15W-40 viscosities. To help protect your Ford Super Duty diesel engine and your warranty, remember to look for the WSS-M2C171-F1 specification on the bottle.

Learn about the diesel exhaust fluid system or DEF in your diesel truck. See how the system functions, the importance of the system and tips to maintain the DEF fluid system. If you have further questions please reach out to us at (865) 666-2003.

Learn how the diesel engine fuel system works. The importance of maintaining the fuel system and the why behind using Ford Motorcraft parts when replacing your primary and secondary fuel filters. If you have further questions please reach out to us at (865) 666-2003.

We’ve confirmed we are bringing an all-electric F-150* to market. Now, we’re showing you the capability you asked for by having it tow more than 1 million pounds.** Who says electric vehicles can’t tow?